US Family Health Plan exists for one reason: to provide high quality care and service to our members. It’s an ongoing mission that we take seriously. Year after year, our patient satisfaction ratings are among the highest of any health plan, military or otherwise, in the nation.
If you ever have questions or problems, just give us a call. Our Member Relations staff is located right here in Boston, and instead of automated phone menus you’ll reach an actual person who can help you.
Toll free: 1-800-818-8589
Hours: Monday through Friday from 8:30 a.m. to 5:00 p.m.
