US Family Health Plan covers all FDA-approved prescription drugs when prescribed by an authorized physician. Your copayment depends on whether your medication is for a generic, name brand, or non-formulary medication, and whether it is filled at a retail pharmacy or though Home Delivery.

Home Delivery

For refills or long-term medications, you save money by using our convenient Home Delivery service. Medications are sent by U.S. mail. You save on time and travel, and you never stand in line at a pharmacy. With Home Delivery, you get a 90-day supply of medication for the following copayments:

Generic: $7
Name brand: $24
Non-formulary: $53

Maintenance medications are medications that you take long term for ongoing conditions, such as high blood pressure or diabetes. We mail these medications to you through Home Delivery. Please do not use retail pharmacies for fulfillment of maintenance medications.

To obtain your prescriptions by Home Delivery, please call our Pharmacy Department toll-free at 1.877.880.7007. Once you begin using Home Delivery, you can order refills online.

One-time or Urgent Prescriptions

For medications that you will be taking for only a short time, such as antibiotics and or pain medications for an acute illness, simply go to a participating retail pharmacy and show your US Family Health Plan member ID card. At retail pharmacies, you receive up to a 30-day supply of medication for the following copayments:

Generic: $11
Name brand: $28
Non-formulary: $53

Please note that certain specialty medications may only be available by Home Delivery.

Pharmacy Services Department

The Pharmacy Department is available to assist you with your prescriptions Monday through Friday (holidays excepted) from 8:30 am to 5:00 pm.

Toll free: 1.877.880.7007
Pharmacy at Brighton Marine: 617.562.5300
Pharmacy at Hanscom: 781.274.9102


US Family Health Plan
Attn: Pharmacy Department
77 Warren Street
Boston MA 02135-9862