You may find yourself in a situation that requires urgent, but not emergency, medical attention. For example, your eye may be irritated or you may think that you have a urinary tract infection.

If you need urgent care over a weekend or holiday, or after your Primary Care Provider's (PCP) office is closed, it's appropriate to seek care at an urgent care clinic.

Treatment at urgent care clinics is covered by US Family Health Plan, and you don't need to obtain a referral from your PCP before receiving urgent care.  However, it's important to follow these guidelines:

  • Obtain your care at one of the clinics listed below, if possible.
  • Call your PCP on the next business day after you have received the urgent care to talk about any follow-up care you may need.
  • Obtain your follow-up care from your PCP, not from the urgent care clinic.

Care at any urgent-care clinic is allowed, but we prefer that you receive urgent care at these clinics: