We provide the full TRICARE Prime benefit, including doctor visits, hospitalizations, emergency care, and prescription medications to nearly 15,000 members in southern New England. Tufts Health Plan, our third-party administrator, provides claims processing, referral management, and member-relations services.

The Plan is available to families of active-duty service members and to retired service members and their families.

Provider Manual

Providers can find information about referral management, billing, our complex care management programs, and appeals in our Provider Manual. Billy Partain and Stephanie Tooley are also available to answer your questions by phone or e-mail.

Provider Manual

Stephanie Tooley

Provider Relations Manager

Stephanie, who lives in Swansea, Massachusetts, enjoys working out, going for walks, and being a mom to her one-year-old son, Ryker. She's been with US Family Health Plan since 2014.

E-mail Stephanie

Tom Leonard

Provider Relations Specialist

A native of Hopkinton, Massachusetts, Tom majored in communications and media studies in college. He runs and has an interest in healthy cooking, especially sous-vide cooking. Tom and Bark Lee, an American yellow Lab, live in Allston. Tom has worked with US Family Health Plan since 2011.

E-mail Tom