Closing of Hanscom AFB Medical Practice

January 25, 2022. Starting February 1, 2022, our medical practice at Hanscom AFB will be closing. Plan members were sent a letter in in December about the change and about options for care, which include seeing Mara Wermuth, NP; Dr. Larry Chin; Dr. Lester Sheehan (orthopedics); Dr. Scott Horwitz (podiatry); and other providers at St. Elizabeth's Health Care at Brighton Marine, 77 Warren Street, in Brighton, MA. Please call Member Services at 800.818.8589 with any questions you may have or for help finding a provider near you.

COVID-19 Vaccinations and Treatment

May 5, 2022. Residential households in the U.S. can now order two sets of four free at-home COVID-19 tests from  If you ordered an initial set earlier, you can now order a second set. For details, go to

March 31, 2022. The CDC has launched, a one-stop toolkit to help users find vaccines, treatments, and testing and to provide community-level data. If you have questions about the toolkit, call 800.232.0233.

The Massachusetts website that provides information about COVID-19 has been expanded to include information on obtaining a digital vaccine card, select and use a safe mask, and where to obtain vaccines and boosters. Go to

March 30, 2022. The CDC has updated its recommendations to allow certain immunocompromised people and people over age 50 who received a first booster dose of the Pfizer or Moderna COVID-19 vaccine at least 4 months ago to be eligible for another mRNA booster to increase their protection against severe disease from COVID-19. Adults who received a primary vaccine and booster dose of Johnson & Johnson's Janssen COVID-19 vaccine at least 4 months ago may now receive a second booster using an mRNA COVID-19 vaccine.

US Family Health Plan covers the cost of COVID-19 vaccinations and booster shots for Plan members in eligible age and condition groups, whether they obtain their vaccination at a pharmacy, health center, or other location.

January 18, 2022. Starting today, residential households in the US can order one set of four free at-home COVID-19 tests from  For details, go to 

January 11, 2022. US Family Health Plan covers the cost of COVID-19 vaccinations and booster shots for Plan members in eligible age groups, whether they obtain their vaccination at a pharmacy, health center, or other location. If you have an order from your doctor and a COVID test is deemed medically necessary, the cost will be covered by US Family Health Plan. "At home" tests are not covered by the Plan.  Learn more at

December 2021. COVID-19 vaccination is now recommended for people who are pregnant, breastfeeding, trying to get pregnant now, or who might become pregnant in the future. You might want to have a conversation with your health care provider about COVID-19 vaccination.  

If you are pregnant and have received a COVID-19 vaccine, we encourage you to enroll in v-safe, the CDC's smartphone-based tool that provides personalized health check-ins after vaccination. A v-safe pregnancy registry has been established to gather information on the health of pregnant people who have received a COVID-19 vaccine.

As of December 3, 2021, Massachusetts has deployed three free mobile clinics (Fall River, Holyoke, and Everett) providing monoclonal antibody treatment for high-risk individuals who have been exposed to or have COVID-19. These therapies have been shown to be effective in reducing the severity of the disease and in keeping COVID-19-positive individuals from being hospitalized. Referral from a health care provider is required. Learn more about these mobile clinics as well as brick-and-mortar locations that administer the antibody treatment (including St. Anne's Hospital in Fall River) at

As of November 19, 2021, booster shots are available to all adults 18 and older who received the Pfizer or Moderna vaccine, if at least six months have passed since their second dose. They are also eligible if they have received the single-dose J&J vaccine, if at least two months have passed since they received the vaccine.

In Massachusetts, to find places to receive a booster, go to  In Rhode Island, go to

If You Have COVID-19 Symptoms

If you have symptoms of COVID-19, have been in close contact with a person sick with COVID-19, or traveled to an area with widespread or ongoing community spread of COVID-19, do not make an appointment or walk into your provider's office. Instead, stay at home and call your provider's office so they can assess your symptoms. Members may also call the 24-Hour Nurse Advice Line at 1.866.767.4546.

COVID-19 Resources

These government resources are updated often:

Centers for Disease Control (CDC)


Massachusetts Department of Public Health

State of Rhode Island Department of Health

Telehealth from Teladoc® and from US Family Health Plan providers

Since April 1, 2020, US Family Health Plan has provided access to virtual health care for certain urgent, non-emergency concerns using Teladoc®. Learn more. 

Addition of Audio-Only Health Care Visits

US Family Health Plan is now covering audio-only telehealth services. This allows members to continue care with in-network providers who may not usually use telemedicine. It allows members who don’t have in-home technology, such as smartphones or computers, or who are in rural areas without broadband internet, to access care. 

All cost sharing and copayments will be waived for audio-only telehealth services, just as they have been waived for other telehealth services (requiring both live video and audio). The waiver of cost sharing and copayments, effective May 12, 2020, is temporary and will expire upon the expiration of the President’s National emergency for the COVID-19 outbreak.

Copayments Waived for Telehealth Services

Effective May 12, 2020, all cost sharing and copayments will be waived for all covered in-network telehealth services. This temporary waiver will expire upon the expiration of the President’s national emergency for the COVID-19 outbreak.